★ Play Safe · Stay in Control · Get Help ★
Gaming at perabet is meant to be fun – a form of entertainment, not a way to make money or escape problems. We take our duty of care seriously, and we have built a full suite of tools to help every Filipino player stay in control of their gaming habits.
The principles that guide responsible gaming at perabet
perabet enforces a hard minimum age of 21 years in line with Philippine gaming regulations. Every new account goes through mandatory KYC age verification before any gameplay or withdrawal is permitted. No exceptions, ever.
Set a daily, weekly, or monthly cap on how much you can deposit into your perabet account. Once your limit is reached, no further deposits are accepted until the period resets. Limits can be lowered instantly but take 24 hours to increase – giving you time to think.
Decide in advance how long you want to play in a single session. When your chosen time is up, perabet will automatically log you out. You can also set reality check reminders that pop up at regular intervals to show you how long you have been playing and how much you have wagered.
Need a short break? A cooling-off period lets you temporarily suspend your perabet account for anywhere between 24 hours and 6 weeks. During this time, you cannot log in, deposit, or place bets. The break takes effect immediately upon request.
If you feel that gaming has become a problem, perabet's self-exclusion tool lets you permanently or indefinitely close your account. Self-exclusion is processed within 24 hours and cannot be reversed during the exclusion period. This is the strongest protection tool available.
perabet's responsible gaming support team is available 24/7. Whether you need help setting limits, want to talk through your gaming habits, or need a referral to professional counselling services in Manila, Cebu, Davao, or anywhere in the Philippines, we are here for you.
Requesting self-exclusion on perabet takes less than five minutes
Visit the perabet Login page and sign in to your registered account using your username and password. Make sure you are on the correct perabet.asia domain.
Navigate to your account settings or profile page. Look for the "Responsible Gaming" or "Player Protection" section in the menu.
Choose the self-exclusion option and select your preferred exclusion period – options range from 6 months to permanent closure. Read the terms carefully before confirming.
Confirm your self-exclusion request. You will receive a confirmation email at your registered address. Your account will be suspended within 24 hours of your request.
If you have difficulty accessing your account settings, contact perabet support directly at [email protected] and our team will process your self-exclusion request immediately.
Important: Once self-exclusion is active, perabet will not accept any requests to reopen the account during the exclusion period. This is for your protection. Please think carefully before choosing a permanent exclusion.
Built-in controls available to every perabet account holder
Cap your daily, weekly, or monthly deposits. Reductions apply immediately; increases require a 24-hour cooling period.
Set a maximum amount you are willing to lose in a given period. Once reached, your account is locked from further play until the period resets.
Control the total amount you can bet within a set timeframe, regardless of wins or losses. A great tool for budget-conscious players.
Automatically log out after a set number of hours. Reality check pop-ups remind you of your session duration at intervals you choose.
Take a short break from 24 hours up to 6 weeks. Your account is suspended immediately and reactivates automatically when the period ends.
The strongest tool available. Permanently or indefinitely close your account. Cannot be reversed during the exclusion period.
All responsible gaming tools are available free of charge to every registered perabet player. To activate any tool, log in to your account or contact our support team at [email protected].
Recognising problem gambling early makes a real difference
Problem gambling can affect anyone – from casual bingo players in Quezon City to regular casino visitors in Makati. It does not discriminate by income, age, or background. The earlier you spot the signs, the easier it is to get back in control. Here are the most common warning signs that gaming may have become a problem:
If you recognise three or more of these signs in yourself or someone you care about, it is time to take action. Contact perabet support or reach out to a professional counselling service. You are not alone.
Answer these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use perabet's responsible gaming tools or seek professional support.
Have you ever spent more money on gaming than you originally planned to in a single session?
Have you ever borrowed money or sold personal belongings to fund your gaming activity?
Do you find yourself thinking about gaming frequently throughout the day, even when you are doing other things?
Have you ever tried to win back money you lost by continuing to play, even when you knew you should stop?
Has gaming ever caused arguments or tension with your family, partner, or close friends?
Have you ever missed work, school, or an important commitment because you were gaming or recovering from a gaming session?
Do you feel that you need to bet larger and larger amounts to get the same level of excitement from gaming?
Have you ever felt guilty, ashamed, or distressed about your gaming behaviour after the fact?
Two or more "yes" answers may indicate a gambling problem. perabet encourages you to use our self-exclusion or cooling-off tools immediately and to seek support. Contact our team at [email protected] – we will help you take the next step without judgment.
Philippine law and perabet policy both require players to be at least 21 years old
Under Philippine gaming regulations, all online casino and gaming platform players must be a minimum of 21 years of age. perabet strictly enforces this requirement through a mandatory Know Your Customer (KYC) verification process that every new player must complete before their account is activated.
During KYC, you will be required to submit a valid government-issued photo ID – such as a Philippine passport, SSS ID, UMID, or driver's license – that clearly shows your date of birth. Accounts where the player is found to be under 21 will be immediately closed and any funds returned.
perabet also encourages parents and guardians to use parental control software to prevent minors from accessing online gaming platforms. If you believe a minor has accessed or registered on perabet, please contact us immediately at [email protected].
Zero Tolerance: Providing false information about your age during registration is a serious breach of perabet's Terms & Conditions and may constitute fraud under Philippine law. Any account found to belong to a person under 21 will be permanently closed.
perabet's age verification is powered by KYC technology. Your ID documents are reviewed securely and are never shared with third parties except as required by law. See our Privacy Policy for full details.
You are never alone – professional help is available across the country
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR maintains a responsible gaming framework that perabet aligns with in its player protection policies.
If you or someone you know is in crisis due to gambling-related stress, the National Center for Mental Health (NCMH) Crisis Hotline is available 24/7. Mental health support is available in Tagalog and English across all major Philippine cities.
Gamblers Anonymous Philippines holds regular support group meetings in Manila, Cebu, Davao, and other cities. These peer-support groups are free, confidential, and open to anyone who feels their gambling has become unmanageable.
perabet's own responsible gaming team is available 24 hours a day, 7 days a week. Contact us at [email protected] for immediate help with self-exclusion, limit-setting, or a referral to professional counselling services near you.
Remember: Seeking help for a gambling problem is a sign of strength, not weakness. Thousands of Filipinos have successfully managed problem gambling with the right support. perabet is proud to be part of that support network. Reach out today – there is no judgment here.
perabet is built for players who love the game and respect their limits. Set up your responsible gaming tools today and enjoy a safer, more enjoyable experience on the platform.